Privacy Policy

Last Updated: 17 August 2026

Multi Advertz (“we”, “us”, “our”) operates Multi Advertz Mart, an online retail and wholesale shopping website available at:

https://multiadvertz.in/

We respect your privacy and are committed to protecting the personal information you provide when you visit our website, create an account, place an order, submit an enquiry, subscribe to communications, or otherwise interact with our services.

This Privacy Policy explains what information we may collect, why we collect it, how we use and protect it, when it may be shared, and the choices and rights available to you.


1. Who We Are

Company: Multi Advertz
Store / Website: Multi Advertz Mart
Website: https://multiadvertz.in/
Email: contactus@multiadvertz.in
Phone: +91 9076366266

Office Address:
Mohid Heights, Four Bungalows,
Andheri West, Mumbai,
Maharashtra, India – 400053

For privacy-related questions, requests, or concerns, you may contact us using the details above.


2. Information We Collect

We may collect personal information that you voluntarily provide to us or that is generated when you use our website.

Depending on how you interact with Multi Advertz Mart, this may include:

Information you provide directly

  • Name
  • Email address
  • Mobile/telephone number
  • Billing address
  • Shipping/delivery address
  • Account login information
  • Order and purchase information
  • Product preferences
  • Information submitted through contact or enquiry forms
  • B2B/wholesale enquiry information
  • Company/business information provided for B2B enquiries
  • GST or other business information if you voluntarily provide it for a business transaction or enquiry
  • Information you provide when communicating with our support team

Please do not submit unnecessary sensitive or confidential information through public forms or other areas of the website.

Information collected automatically

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Approximate location derived from technical information
  • Pages visited
  • Referring website
  • Date and time of visits
  • Website interactions
  • Information relating to cookies and similar technologies

3. How We Use Your Information

We may use the information we collect for purposes including:

  • Creating and managing your customer account
  • Processing and fulfilling orders
  • Processing payments through applicable payment service providers
  • Arranging delivery or fulfilment of orders
  • Providing customer support
  • Responding to contact, product, B2B and wholesale enquiries
  • Providing quotations or business-related information where requested
  • Managing returns, refunds, cancellations and order-related issues
  • Sending transactional communications such as order confirmations and updates
  • Maintaining and improving our website and services
  • Personalising your shopping experience
  • Managing your wishlist, cart and other account-related features
  • Preventing fraud, abuse, spam and unauthorised activity
  • Protecting the security of our website, customers and business
  • Understanding website usage and performance
  • Improving our products, services and customer experience
  • Sending promotional communications where permitted and where appropriate consent or another lawful basis is required
  • Complying with applicable legal, regulatory and accounting requirements
  • Exercising or defending legal rights and resolving disputes

We aim to collect and process personal information only for legitimate and specified purposes and only to the extent reasonably necessary for those purposes.


4. Orders and WooCommerce Information

When you place an order through Multi Advertz Mart, we may collect information necessary to process and fulfil your purchase.

This may include your:

  • Name
  • Email address
  • Telephone number
  • Billing information
  • Shipping/delivery information
  • Products purchased
  • Order amount
  • Order status
  • Transaction-related information
  • Account information, where applicable

Payment transactions may be processed by third-party payment service providers. We generally do not need to store your complete payment-card details on our website when payment processing is handled by an external payment provider.

Third-party payment providers may process your information according to their own privacy policies and terms.


5. B2B and Wholesale Enquiries

Multi Advertz Mart provides both retail and wholesale/B2B shopping opportunities.

If you submit a B2B or wholesale enquiry, we may collect information such as:

  • Name
  • Business/company name
  • Email address
  • Mobile number
  • Business address
  • Product requirements
  • Quantity requirements
  • GST or business information, where voluntarily provided
  • Other information necessary to respond to your enquiry

We use this information to communicate with you, understand your requirements, prepare quotations or provide information about our wholesale products and services.


6. Contact Forms and Other Forms

If you submit information through a contact form, enquiry form, subscription form or other form on our website, we may collect and process the information you provide.

We use this information to respond to your request, provide the requested service or information, communicate with you, and maintain appropriate business records.

Please provide only information that is necessary for your enquiry or request.


7. Comments

If comments or similar user-generated content are enabled on our website, we may collect the information shown in the comments form, together with the visitor’s IP address and browser user-agent information, to assist with spam detection and website security.

If you submit a comment, the information associated with that comment may be publicly visible depending on the functionality of the website.


8. Media Uploads

If you upload images or other files to our website, please avoid uploading files containing unnecessary embedded location information, such as GPS/EXIF data, unless such information is required for the purpose of your submission.

Uploaded files may be accessible to website administrators and may be processed as necessary to provide the relevant website functionality.


9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain sessions, improve security, analyse website usage and improve your shopping experience.

Cookies may be used for purposes such as:

  • Maintaining your shopping cart
  • Keeping you signed in
  • Remembering preferences
  • Supporting checkout and account functionality
  • Security and fraud prevention
  • Website analytics
  • Improving website performance
  • Understanding how visitors use our website
  • Supporting marketing or advertising functionality where applicable

Some cookies may be placed by third-party services that operate on our website.

You can manage or restrict cookies through your browser settings. However, disabling certain cookies may affect features such as login, cart, checkout or other website functionality.


10. Login and Customer Accounts

If you create an account on our website, we may collect information necessary to create and maintain your account.

This may include your name, email address, telephone number, billing/shipping information, order history and other information you choose to provide.

When you log in, cookies or similar technologies may be used to maintain your login session and remember relevant preferences.

You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been accessed without your authorisation.


11. Embedded Content and Third-Party Services

Our website may contain embedded content or integrations from third parties, such as videos, images, maps, payment services, analytics services, social-media features or other external services.

Embedded content from third-party websites may behave in the same way as if you had visited that third-party website directly.

These third parties may collect information about you, use cookies or similar technologies, and process your interaction with their services according to their own privacy policies.

We recommend reviewing the privacy policies of third-party services where appropriate.


12. Analytics and Website Performance

We may use analytics and website-performance tools to understand how visitors use our website and to improve its performance, functionality and user experience.

These tools may collect information such as:

  • Pages viewed
  • Website interactions
  • Device/browser information
  • Approximate geographic information
  • Traffic sources
  • Usage and performance information

Where applicable, analytics providers may process information according to their own privacy policies and terms.


13. Security and Fraud Prevention

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse, loss or destruction.

Our website may use security tools and services to detect and prevent:

  • Spam
  • Automated abuse
  • Malicious activity
  • Brute-force attacks
  • Fraudulent activity
  • Unauthorised access

However, no website, online transmission or electronic storage system can be guaranteed to be completely secure.


14. Who We Share Your Information With

We may share personal information with third parties where reasonably necessary to operate our website, provide our services, fulfil your orders or comply with legal obligations.

Depending on your interaction with the website, these may include:

  • Payment service providers
  • Shipping and delivery partners
  • Website hosting and infrastructure providers
  • Website security providers
  • Analytics and performance providers
  • Email and communication service providers
  • Customer-support or form-management services
  • Technology and software service providers
  • Professional advisers where necessary
  • Government authorities or law-enforcement agencies where required by applicable law

We do not sell your personal information merely for the purpose of selling personal data to third parties.

Third-party service providers may process information on our behalf and may have their own privacy policies and terms.


15. How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing our services
  • Maintaining customer accounts
  • Processing and maintaining order records
  • Responding to enquiries
  • Maintaining business and financial records
  • Preventing fraud and abuse
  • Resolving disputes
  • Complying with legal, tax, accounting or regulatory requirements
  • Protecting our legal rights

The retention period may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable legal or operational requirements.


16. Your Rights and Choices

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

  • Request information about personal data we process about you
  • Request correction of inaccurate or incomplete personal information
  • Request deletion or erasure of personal information where legally applicable
  • Withdraw consent where processing is based on consent
  • Request information regarding the processing of your personal data
  • Raise a concern or complaint regarding our handling of your personal information

Where applicable, withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Certain information may need to be retained where required or permitted by law, including information necessary for legal, accounting, tax, fraud-prevention or security purposes.

India’s DPDP framework provides for rights and mechanisms concerning personal-data processing and consent, including withdrawal of consent.

To exercise an applicable privacy right or make a privacy-related request, contact us using the details provided below.


17. Where Your Data Is Processed

Your information may be processed by us and by service providers that support our website and business operations.

Depending on the service involved, information may be processed or stored on systems located in India or other countries.

Where applicable, we will take reasonable steps required by applicable law in relation to such processing.


18. Children’s Privacy

Our website is intended for general customers and businesses and is not specifically directed toward children.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.


19. Marketing and Promotional Communications

Where permitted by applicable law, we may communicate with you about products, offers, new arrivals, wholesale opportunities, promotions or other services that may be relevant to you.

You may opt out of promotional communications by using the unsubscribe mechanism provided in the communication or by contacting us.

Please note that even if you opt out of promotional communications, we may still send essential transactional or service-related communications, such as order confirmations, payment notifications, shipping updates, account notices or security messages.


20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, technology or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

We encourage you to review this page periodically to stay informed about how we handle personal information.


21. Contact Us

If you have any questions, concerns, requests or complaints relating to this Privacy Policy or the handling of your personal information, please contact us:

Multi Advertz
Multi Advertz Mart
Mohid Heights, Four Bungalows,
Andheri West, Mumbai,
Maharashtra, India – 400053

Email: contactus@multiadvertz.in
Phone: +91 9076366266
Website: https://multiadvertz.in/

We will make reasonable efforts to review and respond to privacy-related requests within a reasonable period and in accordance with applicable law.